Jeep’s 4xe plug-in hybrid models face a new, and serious, recall.
Among the other turbulence in the automotive industry and Stellantis’ own headwinds, including high dealer inventories, low demand and the search for a new CEO, there’s a new problem impacting Jeep customers. This week, the company issued a new recall and a ‘fire risk advisory’ to “certain” model year 2020-2024 Jeep Wrangler 4xe and 2022-2024 Jeep Grand Cherokee 4xe models. In addition to 154,032 U.S.-market cars affected, Stellantis’ campaign also includes approximately 14,038 vehicles in Canada, 673 in Mexico and a further 25,502 units sold outside North America.
Of that population, 118,230 models are Wrangler 4xes, while 35,802 are Grand Cherokee 4xes (in the U.S. market).
“A routine company review of customer data led to an internal investigation that discovered 13 fires”, the company said in its official statement Tuesday. In all of those cases, vehicles were parked and turned off when fires broke out.
Stellantis estimates 5% of the roughly 194,245-vehicle recall population actually has the battery pack defect that could lead to a fire.
“A remedy is imminent”, the company says
To address the issue, Stellantis notes it will reach out to customers when they can schedule their service. In the meantime, the company is advising owners not to recharge their vehicles, and to park away from structures or other vehicles where possible.
According to documents the automaker filed with the National Highway Traffic Safety Administration (NHTSA), dealer technicians will reflash the battery pack control module software, and completely replace the high-voltage battery pack if needed. Impacted Jeep Wrangler 4xes were built between July 1, 2020 and November 16, 2023, while Grand Cherokee 4xes under this recall were manufactured between May 17, 2021 and November 16, 2023.
Owners can determine whether their enter their VINs on the NHTSA recall website, check Jeep’s recall site for more information or call FCA US’ customer care line at 1-(800)-853-1403.
